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Returned Goods Processing Overview
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RGA ~ Returned Goods Authorization System
Xdata
offers Integrated or Standalone RGA/RMA
Solutions!
Xdata’s exciting new Returned Goods
Authorization (RGA)
database system
provides a structured format for authorizing,
issuing, tracking,
analyzing, and managing the
entire RGA process. The development
was
prompted following an internal manufacturing
customer study
revealing large, unrealized
losses result from mismanagement,
misdirection,
and failures to analyze claims.

The new structured RGA Management System makes it
easy to track an RGA claim and monitor it through the approval/disapproval
process of the proper channels. The system has an optional module that can
automatically notify claimants of the RGA’s disposition (or denial) via fax or
email.
A.K.A. - Aliases
RMA Returned Materials
Authorization
RMA Returned Merchandise
Authorization
RA Return Authorization
CR Credit Returns
RAN Return Authorization Number
RFC Return for Credit
RTV Return to Vendor
All RGA claims (approved and dis-
approved) can be reviewed and
analyzed. The system tracks the
status of every claim, the disposition
(and current physical location) of the
Returned Goods, a plan of action
authorized to reach a finalize disposition,
the planned cost of remediation, and a summary of actual cost is
determined during final disposition.

Xdata RGA Management System is offered as a stand-alone product and as an
integrated option with Xdata’s ERP software packages for small and midsized
manufacturing companies. Xdata packages offer fully-integrated, real-time
business systems with advanced features: multi-warehouse, multi-plant,
multi-company, lot & serial# tracking, electronic document distribution, EDI and
more. Versions are available for Windows, Windows Servers, and IBM Midrange
systems.
- for more information contact: sales@xdata.com
submit form below:
Returned Goods Authorization
System Information Request:
Let us show you how to reduce your
Returned Materials Processing Costs,
eliminate
administration time, tracking costs,
disposition time, and unnecessary paper work…
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